Terms of Service
INVCOIN24 OÜ (hereinafter – ‘INVCOIN24’) is a company offering digital, virtual and crypto currency exchange services, registered and incorporated in Estonia, registration No. 14425430, legal and postal address: Harju maakond, Tallinn, Lasnamäe linnaosa, Liikuri tn 8a-50, 13618. INVCOIN24 is not regulated by banking authorities of Estonia or European Union.
INVCOIN24 provides the services through the website invcoin24.net (hereinafter – ‘the website’ or ‘this website’).
This website is operated by INVCOIN24. Throughout these Terms of Service, the terms “we”, “us” and “our” refer to INVCOIN24. INVCOIN24 offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Throughout these Terms of Service, the terms “you” and “your” refer to you as a user and client of INVCOIN24 services.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this Agreement, then you may not access the website or use any services provided by INVCOIN24.
Any new features, tools and services which are added to the website shall also be subject to these Terms of Service. You are advised to review the most current version of the Terms of Service on this page (permanent link – [постоянная ссылка на Термсы]). We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
By agreeing with these Terms of Service you confirm that you are aware and bear the responsibility for possible financial, tax, legal and other risks related to exchange, purchase, sale, acquisition or any other operation involving virtual, digital and crypto currencies in the country of your residence, including but not limited to:
• loss of digital, virtual or crypto currency due to hardware, software malfunction or human error;
• currency fluctuation;
• operations with digital, virtual or crypto currency in jurisdictions where such transactions are prohibited;
• loss of passwords, log-ins or any other information required to access your INVCOIN24 account;
• new national or international legal and/or tax regulations which affect crypto currency, virtual currency or digital currency transactions.
1.1. By accessing or using the services and websites of INVCOIN24, you confirm that you are at least 18 years old and have full legal and mental capacity necessary to use INVCOIN24 services according to relevant provisions of Estonian and European Union legislation.
2. Registration of INVCOIN24 account and identity verification
2.1. In order to use any of our services, such as you must register an account. INVCOIN24 services include the following (hereinafter – ‘Services’):
• Creation and maintenance of Virtual Wallet enabling you to store, track, transfer, and manage your balances of certain supported digital, virtual and crypto currencies;
• Replenishing your Virtual Wallet with fiat money, electronic money or digital, virtual and crypto currencies;
• Exchanging a set of crypto currency pairs;
• Connection of the partner program for accepting payments in the form of popular crypto-currencies;
• Comparison of prices for different digital, virtual and crypto currencies.
2.2. INVCOIN24 may refuse to allow you to register an INVCOIN24 Account or limit the number of Accounts that a single user may register and use at any time. You agree to provide accurate, up-to-date and complete information when creating the account, update your Account information to keep it accurate, complete, and up-to-date, maintain the security and confidentiality of your login credentials and restrict access to your Account and your computer or other device you use to access INVCOIN24 services. You agree to immediately notify INVCOIN24 support team through [email protected] in case of suspected theft or loss of your login credentials or in case of unlawful access to your INVCOIN24 account.
• Your full name;
• Address of residence;
• Mobile or home telephone number;
• E-mail address;
• Date of birth;
• Copy or photo of your passport;
• Personal code OR tax number OR date and place of birth in case when a person does not have a personal code or tax number;
• Government identification number or national ID;
• Bank account details, including the full name of the bank, routing number, and account number, type of your account, period of validity of your account.
2.4. You authorize INVCOIN24 to make any inquiries and applications in order to verify your identity, protect you from possible fraud and other financial crimes and comply with relevant anti-money laundering provisions of Estonian and European Union law.
2.5. You agree that you bear full responsibility for the proper functioning of hardware and software you use to access INVCOIN24 website, your INVCOIN24 account and use INVCOIN24 services. INVCOIN24 bears no responsibility for any damages or losses that you may incur, including loss of digital, virtual or crypto currencies or fiat money because of malfunctioning hardware or software you may use to access INVCOIN24 services or exchange digital, virtual or crypto currencies through INVCOIN24 website.
2.6. You can access your INVCOIN24 account only through the official INVCOIN24 website using your login credentials. It is prohibited to access other accounts which were not registered by you and on your name without special authorization from INVCOIN24.
2.7. INVCOIN24 does not establish business relations with anonymous clients and does not allow you to make transactions (exchange virtual currency, digital currency and crypto currency for money and vice versa) anonymously. INVCOIN24 does not allow the client to make transfers (withdraw official money received during the exchange of virtual currency for money) to third-party bank accounts.
2.8. INVCOIN24 cannot provide services in cases when proper and reliable identification and verification of documents and information provided by the user is impossible.
2.9. Your refusal to provide accurate, complete and up-to-date information and documents per request of INVCOIN24 support team or INVCOIN24 representatives constitute a ground for termination of this Agreement and immediate discontinuation of any services to you.
3. Trading and payments
3.1. You can add funds (including fiat money) to your Virtual Wallet using one of the payment methods supported by INVCOIN24. By adding your card and providing us the necessary information about your banking card (card number, validity period, CVC, CVV2 or similar codes) you authorize us to withdraw the amount of funds from your banking card to purchase the corresponding digital, virtual or crypto currency and pay the applicable fees. You understand that INVCOIN24 Virtual Wallet is not a bank deposit account and legal requirements for bank accounts do not apply to your INVCOIN24 Virtual Wallet.
3.2. Please note that availability of payments methods like credit/debit cards etc. depends on your location, date of operation and number of other factors INVCOIN24 bears no responsibility for.
3.3. You may purchase supported digital, virtual or crypto currency by using your INVCOIN24 Virtual Wallet. You authorize us to debit funds from your Virtual Wallet in order to carry out exchange and/or purchase operations. It make take some time between the withdrawal of funds from your Virtual Wallet and the transfer of digital, virtual or crypto currency to your Virtual Wallet. You acknowledge that funds from your Virtual Wallet can be withdrawn by us before digital, virtual or crypto currency is delivered to your Virtual Wallet.
3.4. We do our best to carry out all your orders for purchases or exchanges and other operations with digital, virtual or crypto currency, but in some circumstances (for example – hardware or software failure of third-party equipment or services) it is impossible to do so. If such situation occurs, we will notify you and ask for your approval to attempt the purchase or another operation again with digital, virtual or crypto currency exchange rates and prices present at the time of new attempt.
3.5. In order to purchase (acquire) the digital, virtual or crypto currencies you must carefully follow all the instructions as stipulated on the website.
3.6. You acknowledge that the purchase (acquisition) of digital, virtual or crypto currencies and their transfer to your Virtual Wallet may take some time, but no more than 14 days.
3.7. You agree that after you place the order for the acquisition of digital, virtual or crypto currencies via INVCOIN24 website, you cannot withdraw the order except when these Terms of Service or applicable legislation state otherwise.
3.8. You may send the purchased (acquired) digital, virtual or crypto currencies from your Virtual Wallet to Virtual Wallets of other users via INVCOIN24 website.
3.9. You understand and agree with the fact that INVCOIN24 does not bear any responsibility for market changes, price fluctuations and support provided by a specific of digital, virtual or crypto currency issuing organization or company. We do not maintain any form of control over software, hardware, applications or business processes used for issuing, operating, sale, development and support of a specific of digital, virtual or crypto currency like Bitcoin, Etherium etc. We do not guarantee the proper functioning of your purchased or acquired digital, virtual or crypto currency. You acknowledge the possible risks arising from the use of digital, virtual or crypto currency.
3.10. Conversion (sale) of digital, virtual and crypto currencies to money issued by central banks such as EUR, GBP or USD is carried out via service www.piixpay.com. You confirm that you are aware of the fact that conversion of digital, virtual and crypto currencies to fiat money is carried out via a third party service, and such transaction is subject to Terms of Service (available here - https://www.piixpay.com/terms) of the corresponding third party service including possible fees and commissions. You acknowledge that INVCOIN24 bears no responsibility for the conversion and other related operations carried out by www.piixpay.com.
3.11. If a transaction price exceeds certain legal limits as stated by Estonian or European Union legislation, we reserve the right to ask you for additional documents, information or confirmation of your identity.
3.12. Due to the nature of services provided by INVCOIN24, all purchases, sales, acquisitions and exchanges of digital, virtual, crypto currencies or fiat money through INVCOIN24 are non-refundable. You acknowledge that transactions executed are non-cancelable and you cannot change or reverse any transaction which was complete or which is pending.
4. Fees and Commissions
4.1. In order to cover the costs for providing the services, INVCOIN24 imposes a standard 2.5% fee on every transaction performed by all users of the website. This rate may vary and may be different for each individual account or operation.
4.2. All INVCOIN24 fees shall be displayed to you before you confirm the operation involving digital, virtual or crypto currency or fiat money from your Virtual Wallet.
4.3. Use of services provided by our partners is subject to the relevant Terms of Service and laws governing the activities of our partners. You confirm, that you are aware of the fact that you may be required to pay additional fees and commissions for using services of our partners.
4.4. By clicking the confirmation button involving operation with digital, virtual or crypto currency on INVCOIN24 website, your are authorizing us to initiate the transaction according to displayed prices, exchange rates, fees and other data available to you before confirming the operation. You cannot cancel, reverse, or change any transaction marked as complete or pending. If your payment failed due to insufficient funds or other reason, you authorize us to cancel the transaction or to debit your other payment methods, including balances on your Virtual Wallet in any amount necessary to complete the transaction. You are responsible for maintaining an adequate balance of funds on your Virtual Wallet.
4.5. In case of transactions with value exceeding certain limits as stated in par. 3.12 of these Terms of Service we reserve the right to apply different fee rate in order to process your transaction.
5. Prohibited Uses
5.1. We reserve the right to temporarily or permanently block, limit or terminate your access to INVCOIN24 services in certain cases, including but not limited to:
• we are required to do so by applicable law;
• you or your account are involved in activity which would violate, or assist in violation of, any law, statute, rule or regulation, or which would involve proceeds of any unlawful activity; publishing, distribution and dissemination of any unlawful material and information;
• we have the grounds to believe that your account or Virtual Wallet are used for illegal, unlawful, money laundering, terrorist financing or fraudulent activities, including those aimed at breach of sanction regime;
• you or your account are involved in actions which impose an unreasonable or disproportionately large load on our infrastructure, spread of malicious software (‘viruses’), disruption of normal work of INVCOIN24 website and other services;
• you or your account is used for other illegal activities, such as intellectual property rights infringement, harassment, terrorist activities, cyberbullying, violation of other person’s rights etc.
6.1. It is your sole responsibility to determine whether, and to what extent, any taxes apply to any transactions you conduct through the INVCOIN24 services.
7. Limitation of Liability
7.1. In no event and under no circumstances shall INVCOIN24, its affiliates and service providers, or any of their respective owners, directors, agents, joint venturers, employees or representatives, be liable for lost profits, damages and other forms of financial and/or other losses, unless applicable legislation states otherwise.
7.2. In no event and under no circumstances shall INVCOIN24, its affiliates and service providers, or any of their respective owners, directors, agents, joint venturers, employees or representatives, be liable for any of the following types of loss or damage arising under or in connection with these Terms of Service or otherwise:
• any loss of profits or loss of expected revenue or gains, loss of anticipated trading profits and / or any actual or hypothetical trading losses;
• any loss of or damage to reputation or goodwill;
• any interruptions to or error of the Site or other communications network;
• any change in the exchange rate of digital, virtual and crypto currencies;
• any changes in applicable law or regulation, or the acts of any legislator or regulator in any part of the world;
• the acts, omissions or content of any User or third party;
• any loss of business or opportunity, customers or contracts;
• any loss or waste of overheads, management or other staff time;
• any other loss of revenue or actual or anticipated savings;
• any loss of use of hardware, software or data and / or any corruption of data;
• any loss or damage whatsoever which does not stem directly from our breach of these Terms of Service or applicable legislation;
• any loss or damage which is in excess of that which was caused as a direct result of our breach of these Terms of Service.
7.3. INVCOIN24 services are provided "as is" and "as available" basis without any representation or warranty except for cases when applicable legislation states otherwise.
7.4. INVCOIN24 is not liable for any damages arising from the breach of these Terms of Service due to force majeure, circumstances beyond our control, unforeseeable events or due to adherence to legal rules, decisions, orders and provisions.
7.5. INVCOIN24 does its best to provide accurate and complete information on its website, but we do not guarantee the completeness and accuracy of all information provided on our website. You acknowledge your sole responsibility for any decisions or action made after reading the information provided on our website.
7.6. INVCOIN24 its affiliates and service providers, or any of their respective owners, directors, agents, joint venturers, employees or representatives are not liable for any damage or interruptions caused by any computer cyberattacks, viruses, malicious software, spyware, scareware, Trojan horses, worms or other malware that may affect your computer or other equipment, or any phishing, spoofing or other attack.
7.7. No information provided by INVCOIN24 or through this website can be interpreted as accurate and complete data regarding historical digital, virtual and crypto currency prices, exchange rates or fees.
8. Applicable Law
8.1. By agreeing with these Terms of Service you confirm that you are aware of and agree that the law governing this Agreement is Law of Estonia. You further confirm that you are aware of relevant provisions of European Union law related to anti-money laundering procedures, financial operations and status of digital, virtual and crypto currencies. You understand and agree that it is your full responsibility to make sure that your use of INVCOIN24 services is legal in the country of your residence.
9. Changes and updates
9.1. We reserve the right to make, at any given moment, changes and updates to INVCOIN24 services, its contents, settings, availability and display, as well as to these Terms of Service. We also reserve the right to temporarily suspend access to INVCOIN24 services for maintenance or improvement purposes, and will not be liable for any harm or damage, direct or indirect, resulting from those actions. Any change on the Terms of Service will be delivered to you through your INVCOIN24 account and email you have provided during the registration.
10. Questions and Contact Information
10.1. Any questions regarding these Terms of Service, work of INVCOIN24, its services, your account, Virtual Wallet or INVCOIN24 website can be referred to [email protected]